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Directory

AI tools for customer support and faqs

84 tools. Each one checked against its official site; prices as read on the day of verification.Directory last checked 23 Oct 2026. How we verify.

Which ones are right for me? · from $29

Fieldproxy

From $80/mo

AI field service management platform with adaptive workflow automation, AI agents for dispatch and customer communications, and unlimited user pricing

Customer support and FAQs

Verifiedlast checked 23 Oct 2026

Fini

Free plan

AI customer support agent that resolves tickets across chat, email and voice by integrating with existing helpdesks and calling APIs to take actions like refunds and account updates

Customer support and FAQs

Verifiedlast checked 23 Oct 2026

Freshdesk

Free plan

Customer support platform with AI-powered ticketing, omnichannel inbox, automation, and knowledge base for handling support requests across email, chat, phone and social channels

Customer support and FAQs

Verifiedlast checked 23 Oct 2026

Glean

Price on request

Enterprise AI search platform connecting 100+ workplace apps with permission-aware search, AI assistant, and agent capabilities

Customer support and FAQs

Verifiedlast checked 21 Oct 2026

Goodcall

From $0.5/mo

AI phone agent that answers calls 24/7, captures leads, books appointments, and handles FAQs with unlimited minutes, priced per unique caller

Customer support and FAQsUS/CA focus

Verifiedlast checked 23 Oct 2026

Gorgias

From $10/mo

Helpdesk platform for ecommerce with AI automation, unified inbox for email/chat/social, and deep Shopify integration for order management

Customer support and FAQs

Verifiedlast checked 23 Oct 2026

AI-powered call answering add-on for GoTo Connect that handles calls 24/7, routes inquiries, answers FAQs, and captures caller information in 10+ languages

Customer support and FAQsUS/CA focus

Verifiedlast checked 23 Oct 2026

Grain

Free plan

AI meeting recorder that transcribes calls, generates automated notes and coaching insights, and creates shareable video clips from customer conversations

Customer support and FAQs

Verifiedlast checked 20 Oct 2026

Guru

Price on request

AI-powered knowledge management platform that surfaces verified company information through search, browser extensions, and workplace integrations

Customer support and FAQs

Verifiedlast checked 21 Oct 2026

HappyFox

From $14/mo

Help desk ticketing platform with AI-powered automation for ticket routing, classification, response drafting, and knowledge base management across email, chat, and voice channels

Customer support and FAQsAI-assisted

Verifiedlast checked 21 Oct 2026

Help Scout

Free plan

Customer support platform with shared inbox, live chat, knowledge base and AI features for drafting replies, summarizing conversations, and answering customer questions

Customer support and FAQs

Verifiedlast checked 23 Oct 2026

Helpjuice

From $249/mo

Knowledge base platform with AI-powered search, custom branding, analytics and multi-language support for creating customer-facing help centers and internal documentation

Customer support and FAQs

Verifiedlast checked 23 Oct 2026

Heyy

Free plan

AI messaging platform that automates customer conversations across WhatsApp, Instagram, Messenger, SMS, and web chat with configurable AI agents

Customer support and FAQs

Verifiedlast checked 21 Oct 2026

Hiver

From $25/mo

Shared inbox and customer service platform for Gmail and Outlook with AI-assisted email routing, response drafting, and collaboration tools

Customer support and FAQsAI-assisted

Verifiedlast checked 21 Oct 2026

Enterprise AI-powered search platform that uses NLP to analyze documents and extract insights from unstructured business data

Customer support and FAQs

Verifiedlast checked 20 Oct 2026

Inbox Zero

Free plan

AI email assistant for Gmail and Outlook that auto-sorts messages, drafts replies, enables bulk unsubscribe, blocks cold emails, and provides email analytics

Customer support and FAQs

Verifiedlast checked 23 Oct 2026

Intercom

From $0.99/mo

AI-powered customer service platform with live chat, shared inbox, AI chatbot (Fin), and omnichannel support for managing customer conversations.

Customer support and FAQs

Verifiedlast checked 23 Oct 2026

IsOn24

From $39/mo

AI voice assistant that answers phone calls, schedules appointments, and handles text messages for service businesses

Customer support and FAQsBuilt for home services and trades (plumbing, electrical, cleaning)US/CA focus

Verifiedlast checked 23 Oct 2026

AI-powered SMS automation that handles customer text conversations, integrated with Jotform's form platform and requiring a dedicated phone number purchase

Customer support and FAQs

Verifiedlast checked 23 Oct 2026

Kommunicate

From $34/mo

AI customer service platform with chatbots, live chat, and human handoff across multiple channels including web, mobile, WhatsApp, and email

Customer support and FAQs

Verifiedlast checked 23 Oct 2026

Kore.ai

Free plan

Enterprise conversational AI platform for building chatbots and voice assistants across multiple channels, designed for large organizations with complex customer service and employee support needs

Customer support and FAQs

Verifiedlast checked 21 Oct 2026

Landbot

Free plan

No-code chatbot builder with drag-and-drop interface for creating AI-powered conversational bots on websites, WhatsApp, and Messenger.

Customer support and FAQs

Verifiedlast checked 23 Oct 2026

Leena AI

From $150/mo

Enterprise AI assistant that automates internal employee queries and workflows for HR, IT, and finance departments through conversational interfaces

Customer support and FAQs

Verifiedlast checked 20 Oct 2026

LiveChat

From $19/mo

Live chat software with human agents and optional AI chatbot integrations for automated customer support, lead qualification, and FAQ handling

Customer support and FAQs

Verifiedlast checked 20 Oct 2026

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