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Verifiedlast checked 23 Oct 2026 · re-checked every 3 days
Freshdesk
Customer support platform with AI-powered ticketing, omnichannel inbox, automation, and knowledge base for handling support requests across email, chat, phone and social channels
- Pricing (as verified)
- $19/agent/month (Growth); free plan available (2 agents, 6 months)
- Free plan / trial
- Free plan · trial: 21-day free trial
- Works in
- Worldwide
- Best for
- Solo, Small teams, Larger teams and companies
- Does
- Answering calls and messages, Meeting notes and call summaries, Getting and managing reviews, Finding answers in your own documents, Customer support and FAQs
- Connects with
- Slack, Salesforce, Shopify, WhatsApp, Microsoft Teams, Google Workspace, Zapier
- Company
- 2010
- Billing and payment
- Not yet recorded
Worth knowing: Free plan limited to 2 agents for 6 months only; pricing varies between standard Freshdesk ($19-89) and Freshdesk Omni ($29-119) versions; AI features require additional paid add-ons
Is this the right tool for your business?
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Start my audit, from $29“Verified” means: real company, live product, priced as stated on its own site, evidence of real users, checked on the date shown and re-checked every 3 days. It is not a recommendation for your business; the audit does that. We take no commission and have no sponsored listings. How we verify, with live numbers.