Verifiedlast checked 2 Nov 2026 · re-checked every 3 days

Kustomer

AI-native customer service CRM with unified customer timeline, AI agents, and omnichannel support

Pricing (as verified): $89/seat/month (Enterprise, 8-seat minimum); AI at $0.60 per engaged conversation
Free plan / trial: No free plan
Works in: Worldwide
Best for: Larger teams and companies
Does: Answering calls and messages, Keeping the CRM up to date, Customer support and FAQs
Connects with: Shopify, Magento, Salesforce, Stripe, WhatsApp, SMS, Instagram
Company: 2015
Billing and payment: Bills in USD; accepts Visa, Mastercard, Amex, Discover via Stripe; also wire transfer and ACH bank transfer; 3% processing fee if paying by card outside contract terms

Worth knowing: Best for larger companies: Enterprise-focused with 8-seat minimum ($8,544/year minimum), annual contracts only, AI features priced separately from base platform seats

Is this the right tool for your business?

The directory tells you what exists. The audit tells you what to use, with the prompts, a setup playbook and a 90-day plan.

Start my audit, from $29

“Verified” means: real company, live product, priced as stated on its own site, evidence of real users, checked on the date shown and re-checked every 3 days. It is not a recommendation for your business; the audit does that. We take no commission and have no sponsored listings. How we verify, with live numbers.