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Verifiedlast checked 21 Oct 2026 · re-checked every 3 days
Sendbird
AI-powered customer support and messaging platform with omnichannel capabilities including chat, voice, SMS, and email for enterprise customer experience
- Pricing (as verified)
- $349/month
- Free plan / trial
- Free plan · trial: free tier available (up to 1,000 MAU)
- Works in
- Worldwide
- Best for
- Small teams, Larger teams and companies
- Does
- Answering calls and messages, Customer support and FAQs
- Connects with
- Zendesk, Salesforce, Slack, Microsoft Teams, custom APIs
- Company
- 2013
- Billing and payment
- Bills in USD; credit card and wire transfer accepted
Worth knowing: Best for larger companies: AI agent (delight.ai) has custom pricing only, not published. Chat API pricing is public ($349-599/mo for starter tiers). Cost is the most frequent complaint in reviews (called expensive, especially for startups). Some reviews mention billing friction including refused ref
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