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Verifiedlast checked 21 Oct 2026 · re-checked every 3 days
Cresta
Enterprise contact-center AI platform with autonomous AI agents and real-time agent coaching for voice, chat, and SMS customer interactions
- Pricing (as verified)
- $60,000–$150,000+ per year (enterprise only, custom quotes)
- Free plan / trial
- No free plan
- Works in
- Worldwide
- Best for
- Larger teams and companies
- Does
- Answering calls and messages, Sales call notes and coaching, Customer support and FAQs
- Connects with
- Five9, Genesys, Amazon Connect, Salesforce, Zendesk, major contact center platforms
- Company
- 2017
- Billing and payment
- Enterprise invoiced billing on annual contracts; payment details not publicly disclosed. Sold through AWS Marketplace and direct sales.
Worth knowing: Best for larger companies: enterprise-only platform requiring sales engagement for quotes, minimum 50-100+ agent seats, multi-week implementation timeline, and six-figure annual budgets. Not suitable for small teams or low conversation volumes.
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