Verifiedlast checked 23 Oct 2026 · re-checked every 3 days

Featurebase

AI customer support platform with chatbot, omnichannel inbox, help center, and feedback tools for SaaS teams

Pricing (as verified): Free plan; $29/seat/month + $0.49/AI resolution (paid)
Free plan / trial: Free plan · trial: Free plan available
Works in: Worldwide
Best for: Solo, Small teams
Does: Answering calls and messages, Qualifying new leads, Getting and managing reviews, Customer support and FAQs
Connects with: support platforms, webhooks
Company: not stated
Billing and payment: Not yet recorded

Worth knowing: AI resolution pricing changed from $0.29 to $0.49 (69% increase) between May-July 2026; total costs scale with both team size and AI usage volume

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